Last updated: 02.12.2025
Welcome to Bottoms Up Creations. By accessing or purchasing from this website, you agree to the following Terms and Conditions. Please read them carefully before placing an order.
---
1. General Information
Bottoms Up Creations (“we”, “us”, “our”) provides handmade drinkware and related products. By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian.
We reserve the right to update these Terms at any time. Continued use of the website signifies acceptance of any changes.
---
2. Products
All items are handmade, and slight variations in colour, design, glitter movement, or finish may occur. These variations are normal and do not constitute defects.
Product images are for illustrative purposes. Colours may vary due to lighting or screen settings.
---
3. Ordering
When you place an order, you will receive an order confirmation email. This does not indicate acceptance. We reserve the right to cancel or refuse an order in cases including but not limited to:
Product unavailability
Payment issues
Errors in product information
Custom orders cannot be altered once production has begun.
---
4. Pricing and Payment
All prices are listed in GBP (£). We reserve the right to update pricing at any time.
Accepted payment methods include those offered through the website’s checkout (e.g., card payments, PayPal, Clearpay/ShopPay if applicable). Payments must be made in full at the time of ordering.
---
5. Shipping and Delivery
We aim to dispatch orders within the stated processing time, but handmade items may require additional time.
Delivery times are estimates only and depend on the courier. We are not responsible for delays once the parcel has been handed to the courier.
Customers are responsible for providing accurate shipping details. Orders sent to the wrong address due to customer error cannot be refunded.
---
6. Returns, Refunds, and Exchanges
Due to the handmade and personalised nature of our products:
Custom and personalised items are non-refundable, unless faulty.
Non-custom items may be returned within 14 days if unused and in original packaging.
If an item arrives damaged or faulty, you must contact us within 48 hours of delivery with clear photos of the issue. We will offer a replacement or refund in accordance with UK consumer law.
We are not responsible for damage caused by misuse, accidental drops, extreme temperatures, or improper cleaning.
---
7. Cancellations
Orders can be cancelled within 24 hours if work has not yet begun. Custom orders cannot be cancelled after design or production has started.
---
8. Liability
We are not liable for:
Courier delays or lost parcels once dispatched (although we will assist where possible)
Misuse of products
Allergic reactions to materials (e.g., glitter, epoxy, mica powder)
Colour discrepancies due to device displays
Our liability shall not exceed the purchase price of the product.
---
9. Intellectual Property
All designs, logos, images, product descriptions, and branding on this website belong to Bottoms Up Creations and must not be copied, reproduced, or used without written permission.
---
10. User Responsibilities
You agree not to:
Use the website for unlawful purposes
Interfere with the website’s security or functionality
Copy or misuse our content or product photos
---
11. Privacy
Your personal information is handled in accordance with our Privacy Policy.
---
12. Contact Information
If you have any questions regarding these Terms, please contact:
Bottoms Up Creations
Email: bottomsupcreations@outlook.com
Featured Products
